Urban outfitters customer service reddit. Any and all discussions about Urban Outfitters as a whole are allowed. In any case, regardless of the carrier, your point of complaint is with the merchant (in this case Urban Outfitters). EDIT: I didn't even return this order, I just remembered it actually got lost in transit and was never delivered. Has anybody else had this type of experience with the urban outfitters customer service how rude and disrespectful they are to customers. A place to discuss Urban Outfitters. So I spent 5 bucks to waste my time All in all, fuck you Urban Outfitters and the way you treat international shoppers. Legally, the seller is responsible for delivery, but Urban Outfitters refuses to act. I’m always seeing comments on UO or Anthro’s Instagram page about how they absolutely cannot get into contact with customer service/how they were rude. . Decided to do some shoppings on urban outfitters website one in perhaps three years and then realized they are gonna charge you for import fee?????? So ridiculous. Please exercise caution and don't expect customer service to actually help you. Have I been blacklisted? A place to discuss Urban Outfitters. I’ve noticed that all the URBN brands’ customer service have gone to shit since the quarantine. Any and all discussions about Urban Outfitters as a whole are… We would like to show you a description here but the site won’t allow us. This is not an official Urban Outfitters support site. To ask about product availability. Either way, I hope you can get this figured out! A place to discuss Urban Outfitters. Someone answered the phone the 5th time I called for 3 seconds and they closed the call on me. Urban outfitters fix this. A place to discuss Urban Outfitters. Wondering why your Urban Outfitters order is on backorder? What payment methods we accept? Do we ship internationally? Answer all these questions along with customer service information right here! 4. You are not the shipping carrier's customer, Urban Outfitters is the "customer" as that's who entered into a business relationship with UDS, and paid them to provide the service. I called the urban outfitters store in the UK. 6K subscribers in the UrbanOutfitters community. Find a list of frequently asked Urban Outfitters customer service questions. Urban have banned me I tried to order to my address and 30 mins later I got refunded and I then used another card and a different address same thing happened. I called multiple times because no one was picking up. Jul 22, 2025 ยท I contacted customer service, and instead of taking responsibility (as required by French consumer law), they kept telling me to chase the courier myself – even after I provided a Colissimo case number. And their customer service is terrible. oox utrjbhug qkdvv hjgs nrkm rjhdge uumnra vaoc sjlno ryaifqzt