Securus technologies customer service. TDCJ Friends and Family Offender Phone Information Get Connected Securus Correctional Billing Services (SCBS) provides billing methods to ensure friends and family members are able to stay in contact with offenders. Your satisfaction is our #1 goal. Who is Securus? Securus Technologies manages the inmate telephone system responsible for processing all secure calls placed from this facility. We would like to show you a description here but the site won’t allow us. Feb 15, 2023 · If you are a family member or friend of an incarcerated individual and are in search of Customer Care, please visit www. SCBS provides multiple account options to fit your various needs. Aug 31, 2022 · Our state-of-the-art Interactive Voice Response (IVR) can answer your questions including last call attempts, current account balance, accepting payments and basic troubleshooting. . S. If you need to be in touch for a customer service or product question, please see the information below to address your concern: For information on your Securus or Unity accounts, please call 972-734-1111 or visit www. phone number. Specifically, they install and centrally manage state–of–art call management and communication systems for use by correctional facilities, and they offer a variety of convenient payment products and services to inmates and their Securus Video Visitation is a fully web-based visitation system that allows friends, family members, attorneys, and public officials to schedule and participate in video chat with loved ones on the inside. [/group] Nov 19, 2024 · To be eligible for text notifications, you must be enrolled in Securus Online and have a U. You can register and enroll in Securus Online through our website at www. If you need to speak with a live agent, we have a dedicated team to help you connect with your incarcerated loved ones. securustech. Contact the correct Securus Monitoring team. Specify that you want to request a refund for an overpayment on your Direct Bill account. When Will I Get My First Call? Securus Video Visitation is a fully web-based visitation system that allows friends, family members, attorneys, and public officials to schedule and participate in video chat with loved ones on the inside. Mention your account details and the overpayment amount to expedite the verification process. Jun 24, 2025 · Call Securus customer service at 1-800-844-6591 or +1 972-734-1111. net. net, the Securus app or by calling 1-800-844-6591 or +1 972-734-1111. The Solutions Center is open 24/7/365 to assist customers and other teams are ready to assist. Contact Securus Technolgies through email, phone or mail. Learn more about Securus Technologies video services with these frequently asked questions and answers. Sign In / Sign Up Services & Support Services & Support Calls & Videos Calls & Videos About Calls & Video Sessions Call Rate Quote Register for Scheduling Video Video Facilities And Pricing Receiving Calls - FAQs Scheduling Video Connect - FAQs Messaging Messaging About Messaging Messaging-FAQs Incarcerated Accounts Incarcerated Accounts About Show All Answers 1. tattjj rjkd hubkps vtcfm pmmolcu hfae euprl eqj jgntpjk zmyk